Questions & answers

Nearla is a quiet reminder app for the people you don't want to lose touch with. You add the people who matter, tell us how often you'd like to be in touch, and Nearla nudges you when someone hasn't heard from you in a while — with a suggested message ready to send.

Tap Get started, sign in with your email or Google, and set a PIN to keep your app private. Add your first person, choose how often you want to reach out, and you're done. Nearla takes it from there.

Never. Nearla only drafts suggestions. A message is sent only when you tap WhatsApp or SMS and confirm it yourself in your own messaging app.

Nearla is a web app that works in any modern browser, and you can install it on your phone's home screen like a regular app — no app store needed.

Each person has a rhythm you choose — for example, every week or every month. When that time passes without contact, they gently rise to the top of your list so you know it's time to reach out.

Yes. Every person has their own reminder rhythm, and you can edit it at any time from their details.

Yes. If now isn't a good moment, you can push a reminder to a later date and it will come back when you're ready.

Nearla shows gentle in-app alerts when you open it. If you install Nearla on your home screen and allow notifications, your browser can also alert you between visits.

When it's time to reach out, Nearla drafts a short, natural opener based on the person's name, your relationship, the occasion, your chosen tone, and any notes you've saved — like what you talked about last time.

Yes. In Account settings under Your voice, you can save a few examples of how you actually text. Nearla studies your phrasing, punctuation, and pet names so drafts sound like you wrote them — on every plan.

No. Every draft is a suggestion. You can send it as-is, edit it first, or ask for a fresh one. You always have the final word.

No. The AI only sees the details you put into Nearla — names, notes, tone, and your voice samples. It never has access to your WhatsApp, SMS, or any other messaging app.

Yes. The Free plan lets you keep up to 5 people, use standard check-in reminders, and create 5 AI draft batches every 30 days at no cost, forever.

Plus gives you unlimited people and AI drafts, custom date-and-time reminders, and proactive suggested openers. Voice matching from your samples is available on every plan.

Payments are handled securely by Stripe. We never see or store your card details. You can pay by card and other methods Stripe supports in your region.

Yes, any time, from Account settings. Your Plus features stay active until the end of the period you've paid for, then you simply move back to Free. Your people and notes are never deleted when you cancel.

Early supporters were offered a one-time lifetime plan. Founding members keep their benefits forever, with no recurring payments.

If something went wrong with a payment, email info@nearla.io and we'll sort it out with you.

Only you. Your people, notes, and voice samples are tied to your account and protected by row-level security, so no one else can read them.

The PIN locks the app on your device, so if someone picks up your phone they can't read your notes or drafts. You can change it any time in Account settings.

Never. We don't sell your data or use it for advertising. Your information is used only to run the app and make your drafts better.

Yes. Email info@nearla.io and we'll delete your account and everything attached to it. You can also request a copy of your data at any time.

The short version: use Nearla for lawful, personal purposes; keep your PIN and device secure; and review every AI draft before you send it. The full Terms of Use are linked at the bottom of every page.

You are. Drafts are suggestions generated by AI, and you choose what to send. Nearla is not responsible for messages sent without review.

We may update the terms as the app evolves. If you don't agree with an update, you can stop using Nearla and ask us to delete your data.